Return Information

Return and exchange icon

Thanks for shopping at SocksSocks.ca. You may exchange or refund your purchase within 7 DAYS from the date you received it.

Eligible items for return

  • the items are unused and unwashed
  • the items are still in the original packaging including tags still attached
  • the items need to have the proof of purchase (e.g: the receipt)

Returning process

To process your returning, you will be required the following items:
  • Contact info@sockssocks.ca with the subject, "Return/Exchange request: order number" to notify your return/exchanges
  • Ship your items with the same address as your original order that we have sent to you
  • Cover shipment fee
  • Provide tracking number to us via email above mentioned. We also strongly recommend you to keep a copy of it. SocksSocsk.ca is not responsible for lost or return shipment

In order to proceed your refund exchange, please give 5 - 7 business days to inspect your return for our warehouse after your items are received. Once your return is approved, we will initiate a refund to your credit card (or original method of payment).

If you have further inquiries, please contact Customer Service: info@sockssocks.ca.