Thanks for shopping at SocksSocks.ca. You may exchange or refund your purchase within 15 DAYS from the date you received it.
Eligible items for return
- the items are unused and unwashed
- the items are still in the original packaging including tags still attached
- the items MUST have a proof of purchase (receipt)
Returning processTo process your returning, you will be required the following items:
- Contact us email at firstname.lastname@example.org with the subject line, "Return/Exchange request: Followed by the "ORDER NUMBER" to notify us of your return/exchange.
- We will then get back to you with instructions on how to go about the return / exchange process.
- Pack and Ship the items back to us and provide us the shipping and tracking info by email. We also strongly recommend you to keep a copy of this info as SocksSocks.ca is not responsible for any lost returns shipment
- Cover the shipment fee.
Please allow for up to 7 business days to process your return once the package arrives at our processing facility. Once your return is approved, we will initiate a refund to your original method of payment.
If you have further inquiries, please contact our Customer Service desk at email@example.com